Privacy Policy

This Privacy Policy explains how Neo Spin, operated via the website https://neospin-aussie.com (the "Site"), collects, uses, discloses and protects personal information of its users, including players and other website visitors. It applies to all individuals who access or use the Site or interact with us in connection with the services and content we provide. This Privacy Policy is effective from 1 January 2025 and is intended to remain in force and updated through at least 31 December 2026, unless replaced by a newer version published on this page.

Who We Are

OBSERVE: The Site provides information and access to the Neo Spin online casino brand for Australian users, with operations and licensing information tied to a foreign operator.

EXPAND: For privacy and data protection purposes, it is necessary to clearly identify the operator, its registration, address and main contact channels, while noting that it is not an Australian-licensed entity.

REFLECT: The following details define the responsible controller of personal data collected via neospin-aussie.com.

Operator / Data Controller

• Legal entity name: Hollycorn N.V.
• Legal form: Naamloze Vennootschap (N.V.), limited liability company under the laws of Curaçao.
• Registration number: 144359
• Registered / legal address: Heelsumstraat 51, E-Commerce Park, Curaçao.
• Gambling licence details:
  • Licence number: 8048/JAZ2019-015
  • Licence holder: Hollycorn N.V.
  • Master licence holder: Antillephone N.V.
  • Jurisdiction: Curaçao eGaming framework
  • Status: Treated as active and valid through at least 2026, unless revoked by the issuing authority.

Data protection / privacy contact

• Data Protection Officer / Privacy contact: Data Protection Department, Hollycorn N.V. (acting for Neo Spin brand and neospin-aussie.com).
• Email: [email protected] (primary and critically important contact for privacy and support queries).
• Postal contact: Data Protection Department, Hollycorn N.V., Heelsumstraat 51, E-Commerce Park, Curaçao.
• Telephone: Not specified. All privacy-related requests should be directed by email or post.

Regional and regulatory notes

• Neo Spin and neospin-aussie.com target Australian users as an offshore gambling service and review context. The operator is not licensed by any Australian regulator, including the Australian Communications and Media Authority (ACMA), and operates as a grey-market provider under the Interactive Gambling Act 2001 (Cth).
• ACMA may block Neo Spin primary and mirror domains as "illegal offshore gambling websites". Public information is available at: https://acma.gov.au/blocked-gambling-websites.

What Personal Data We Collect

OBSERVE: Users interact with neospin-aussie.com and associated Neo Spin services through browsing, registration, gameplay, and payments, which inevitably generate multiple categories of personal and technical data.

EXPAND: For transparency and compliance with Australian privacy principles and international standards (including GDPR-aligned practices), categories of data, their origin and scope must be clearly listed.

REFLECT: We group the personal information we collect as follows:

Identity and contact data

• Full name, date of birth and age information (for age and identity verification).
• Residential address, country of residence and, where applicable, proof of address.
• Email address (including the one used for registration, account notifications, and support communication).
• Telephone number or mobile number, where provided.
• Government-issued ID details (ID number, passport, driver's licence, or similar) and copies of such documents, where required for Know-Your-Customer (KYC) or anti-money laundering (AML) checks.

Account and behavioural data

• Username, encrypted password, security questions/answers or other authentication credentials.
• Gameplay and betting history, including:
  • Games played, time spent, stakes, outcomes and win/loss records.
  • Bonuses and promotions activated, wagering progress and completion.
  • Player preferences such as favourite games, selected languages, and interface settings.
• Logs of interactions with customer support (emails, chat transcripts, complaint records).
• Clickstream data including pages visited, time and duration of visits, navigation paths on the Site and related Neo Spin domains.

Technical and device data

• IP address and approximate geolocation inferred from IP (country, region, and city-level, where available).
• Device identifiers and attributes (device type, operating system, browser type and version, screen resolution, language settings).
• Log files containing access dates and times, session identifiers, referring URLs, error logs and diagnostic information.

Payment and financial data

• Payment method details (e.g., masked card numbers, card issuer, expiry date, partial IBAN, e-wallet identifiers or cryptocurrency wallet addresses), as permitted by applicable law and payment schemes.
• Deposit and withdrawal history, including:
  • Amounts, currencies, transaction timestamps, and associated transaction IDs.
  • Payment provider used and limited information returned by that provider (success/failure codes, fraud flags, chargeback notifications).
• Billing address and account ownership confirmations where required for AML/KYC.

Cookies and similar technologies

• HTTP cookies and HTML5 local storage identifiers used for:
  • Maintaining login sessions and remembering user preferences.
  • Analytics and performance measurement (page load times, conversions).
  • Marketing and advertising (subject to consent where required).
• Tracking pixels, tags, scripts and SDKs provided by analytics and advertising partners to understand usage, conversions and campaign performance.

Special categories and sensitive data

• We do not actively seek to collect sensitive information (e.g., health data, political opinions). However, information related to problem gambling (e.g., self-exclusion requests, communication about gambling harms) may be collected and treated with heightened confidentiality as part of responsible gambling processes.

Legal Basis for Processing

OBSERVE: Our data handling must rest on recognised legal grounds under international best practice (e.g., GDPR-style bases) and be consistent with Australian privacy principles and general consumer law expectations.

EXPAND: We align the processing of personal information with consent, contractual necessity, legitimate interests and legal obligations, especially in connection with gambling, AML and responsible conduct.

REFLECT: Depending on your interaction with neospin-aussie.com and associated Neo Spin services, one or more of the following legal bases apply:

• Performance of a contract
  • To create and manage your Neo Spin player account.
  • To provide access to casino games, process deposits and withdrawals, and credit bonuses or winnings.
  • To communicate with you about account activity, transactional notifications, changes to Terms, downtime or service issues.
• User consent
  • For certain types of marketing communications (email newsletters, promotional offers, bonus alerts) not strictly necessary for providing the service.
  • For the use of non-essential cookies and similar tracking technologies for analytics and advertising, where required by applicable laws.
  • For the collection and use of certain optional data that you choose to provide (for example, participation in surveys or feedback forms).
  • You may withdraw your consent at any time (see "Your Rights" below), without affecting earlier lawful processing.
• Legitimate interests
  • To secure our systems, prevent fraud, abuse and misuse of the Site and services.
  • To conduct internal analytics, reporting, and optimisation of our offerings, including game content, payment options and website performance.
  • To protect our legal rights, including in relation to debt collection, chargeback management and the defence or establishment of legal claims.
  • To personalise aspects of your experience (e.g., recommended games), provided such personalisation does not override your fundamental rights and freedoms.
• Compliance with legal and regulatory obligations
  • To comply with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) duties under applicable laws in our licensing jurisdiction and other relevant regimes.
  • To verify your identity, age, source of funds (where required), and to maintain mandatory records for audit and regulatory reporting.
  • To respond to lawful requests from courts, law enforcement agencies, regulators or tax authorities.
  • To meet record-keeping requirements under Curaçao eGaming rules and other applicable regulatory frameworks.

Purpose of Processing

OBSERVE: Each category of data is collected for specific, explicit and legitimate purposes that should be clearly stated to users.

EXPAND: The purposes span service provision, security, legal compliance, analytics and marketing, with an emphasis on responsible gambling and player protection.

REFLECT: We use your personal information for the following purposes:

• Provision and administration of casino and related services
  • To register and maintain your player account on Neo Spin-related domains, including neospin-aussie.com as a regional gateway.
  • To enable you to deposit funds, place bets, play games, participate in promotions and receive payouts.
  • To provide customer support, resolve technical issues, respond to your queries and manage complaints.
• Service improvement and personalisation
  • To analyse aggregated usage patterns and performance data to improve site stability, loading speed and user experience.
  • To optimise game offerings, navigation, design and content to reflect player interests and feedback.
  • To provide personalised recommendations, game suggestions and tailored bonus offers, where permitted.
• Marketing and communications
  • To send you promotional communications about Neo Spin offers, new games, tournaments and bonuses, subject to your preferences and applicable consent requirements.
  • To present targeted advertising through affiliated websites and advertising networks, where legally permitted and with appropriate consent.
  • To send service-related announcements, including updates to this Privacy Policy or our Terms and Conditions.
• Analytics, statistics and research
  • To produce anonymised or aggregated statistics on website usage, game performance, payment behaviour and marketing conversion.
  • To conduct internal research and development to enhance fraud detection algorithms, responsible gambling tools and risk profiles.
• Fraud prevention, security and risk management
  • To monitor transactions and gameplay for suspicious patterns indicative of fraud, collusion, chargebacks or bonus abuse.
  • To enforce our Terms and Conditions, including detecting duplicate accounts or circumvention of regional restrictions.
  • To secure our systems and infrastructure against cyber risks, data breaches and other threats.
• Legal and regulatory compliance
  • To comply with AML/CTF, KYC, sanctions and other regulatory obligations under the laws of Curaçao and any other applicable jurisdictions.
  • To respond to valid legal requests and support law enforcement measures in combating crime.

Disclosure & Sharing

OBSERVE: Personal data may be shared with specific third parties to provide services, process payments, enforce laws and manage marketing, while remaining under appropriate safeguards.

EXPAND: We must identify categories of recipients, explain when and why data is shared, and clarify safeguards and limitations on such transfers.

REFLECT: We disclose personal information only as necessary and proportionate for the purposes set out in this Privacy Policy:

Group entities and operational partners

• Related entities and brand partners: Other entities within the Hollycorn N.V. group or associated with the Neo Spin brand may access your data for:
  • Centralised account administration, compliance, risk management and support.
  • Technical hosting, backup and infrastructure maintenance.

Payment service providers and financial institutions

• We share relevant payment and identity information with:
  • Banks, card schemes and e-wallet providers facilitating deposits and withdrawals.
  • Payment processors, gateways and anti-fraud services conducting transaction risk checks, chargeback management and AML screening.

Service providers and vendors

• IT and infrastructure providers: Hosting companies, cloud providers, email delivery services, customer support platforms, logging and monitoring tools.
• Gaming software providers: Casino game studios and platform vendors (e.g., via SoftSwiss infrastructure references) may process limited player data strictly for:
  • Game provision, performance optimisation and fairness audits.
  • Technical support and troubleshooting.
• Analytical and marketing partners: Web analytics services, advertising networks and affiliate tracking partners that collect or receive identifiers, cookie data and usage statistics to help us measure campaign effectiveness and traffic sources.

Affiliates and advertising networks

• Where you access neospin-aussie.com through an affiliate or advertising partner, we may share certain data (such as registration and deposit confirmation, anonymised user IDs or conversion metrics) so that:
  • The affiliate can be compensated correctly.
  • We can track and optimise marketing campaigns.
• Advertising partners may use cookies or similar technologies to deliver personalised ads, subject to applicable consent requirements and your cookie preferences.

Regulators, authorities and dispute bodies

• Regulatory authorities in Curaçao (such as Antillephone N.V.) or other relevant jurisdictions, for compliance checks, investigations or audits.
• Law enforcement agencies, courts, and governmental bodies when:
  • We are legally compelled to disclose information.
  • Disclosure is necessary to detect or prevent crime or protect our legal rights and those of others.

Corporate transactions

• In the event of a merger, acquisition, reorganisation or sale of all or part of our business or assets, user data may be transferred to the new owner or successor entity, subject to continued protection consistent with this Privacy Policy.

No sale of personal information

• We do not sell your personal information as that term is commonly understood in data protection laws. Any sharing with third-party advertisers or partners is limited and governed by contractual safeguards and, where required, your consent.

International Transfers

OBSERVE: Data originating from users in Australia or other locations may be processed in multiple jurisdictions, including Curaçao, the European Economic Area (EEA) and other regions where suppliers operate.

EXPAND: International transfers require appropriate safeguards, especially where data moves from regions with strong data protection regimes to others with differing standards.

REFLECT: We take reasonable steps to ensure that your personal information remains adequately protected when transferred across borders.

• Primary processing locations
  • Your information will be processed and stored principally in data centres located within the European Union/EEA and other reputable hosting locations used by our technology providers.
  • As Hollycorn N.V. is registered in Curaçao, certain processing and administrative functions occur in Curaçao.
• Transfers from Australia and other regions
  • By using neospin-aussie.com and related services, you understand and agree that your data may be transferred to and processed in countries outside of your country of residence, including Curaçao and EU/EEA member states.
• Safeguards for international transfers
  • Where required, we implement:
    • Standard Contractual Clauses (SCCs) or equivalent contractual mechanisms approved for data export.
    • Data processing agreements with our service providers imposing confidentiality, security and data protection obligations consistent with this Policy.
    • Technical safeguards such as encryption in transit and at rest, access controls and data minimisation.
  • We do not rely on the former EU - US Privacy Shield, but may use updated frameworks or international transfer tools as they become available and are recognised by relevant authorities.

Data Retention

OBSERVE: Data protection principles require that personal information not be kept longer than necessary for the purposes for which it was collected.

EXPAND: In the gambling sector, retention obligations interact with AML, KYC and accounting requirements, often mandating minimum retention periods for transactional and identity data.

REFLECT: We apply defined retention periods and secure deletion or anonymisation processes wherever feasible.

• General retention criteria
  • We retain personal information only as long as necessary to:
    • Provide and administer your account and services.
    • Comply with applicable legal, regulatory and accounting obligations.
    • Resolve disputes, enforce our agreements and protect our legal interests.
• Typical retention periods
  • Account and identity data: Normally retained for up to five (5) years after account closure or last meaningful interaction, in line with AML/KYC and record-keeping obligations, unless a longer period is required by law or necessary for ongoing disputes.
  • Transaction and payment records: Retained for at least five (5) years from the date of each transaction, or longer where required by applicable financial or tax legislation.
  • Gameplay and betting history: Retained for as long as the account is active and for up to five (5) years following closure, primarily for dispute resolution, responsible gambling checks and regulatory reporting.
  • Marketing data: Contact and preference data used for marketing are retained until you opt out or withdraw consent, after which we maintain a minimal suppression list to ensure your preferences are respected.
  • Technical logs: Server logs, security logs and other technical data are typically retained for between six (6) months and two (2) years, depending on security and operational needs.
• Deletion and anonymisation
  • When data is no longer required, we will securely delete or anonymise it so that it can no longer be associated with you.
  • Where legal obligations prevent immediate deletion (e.g., AML requirements), we will:
    • Restrict processing of the data to storage and legal obligations only.
    • Remove it from active systems as soon as legally permissible.

Your Rights

OBSERVE: Individuals are entitled to transparency and control over their personal information. While we are not an Australian-licensed operator, we endeavour to align our practices with globally recognised rights frameworks, including GDPR-style rights and relevant Latin-American ("Mexican") privacy standards as indicative benchmarks.

EXPAND: We describe these rights in accessible language, explain how to exercise them, and specify response times and cost conditions.

REFLECT: Subject to applicable law and certain limitations, you may exercise the following rights in relation to your personal information processed via neospin-aussie.com:

Access, rectification and deletion

• Right of access: You may request confirmation of whether we process your personal data and receive a copy of the information we hold about you, together with an explanation of how it is used.
• Right to rectification: You may request correction of inaccurate or incomplete personal data (e.g., incorrect address, outdated contact details).
• Right to deletion ("erasure"): You may request that we delete your personal data where:
  • It is no longer necessary for the purposes for which it was collected.
  • You have withdrawn consent (where consent was the sole legal basis).
  • You have successfully objected to processing, and there is no overriding legitimate interest to continue.
  Deletion requests may be restricted where we must retain data to comply with legal obligations (such as AML and record-keeping laws).

Restriction, objection and portability

• Restriction of processing: You may request that we limit the processing of your data in certain cases (for example, while we verify the accuracy of your data or consider an objection).
• Right to object: You may object at any time to:
  • Direct marketing (including profiling related to direct marketing). We will cease such processing immediately.
  • Processing based on our legitimate interests, where your particular situation justifies it, unless we have compelling legitimate grounds to continue.
• Data portability: Where technically feasible and required by applicable law, you may request that we provide certain personal data in a structured, commonly used and machine-readable format, or transmit it directly to another controller, provided this does not adversely affect others' rights.

Withdrawal of consent and marketing preferences

• You may withdraw your consent for marketing communications or for specific processing activities at any time by:
  • Using the "unsubscribe" or opt-out link in marketing emails.
  • Adjusting your communication preferences in your account settings (where available).
  • Contacting us at [email protected].
• Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Procedures, timeframes and cost

• How to submit a request:
  • Send an email to [email protected] with the subject line "Privacy Request" and specify:
    • Your full name and registered email address.
    • The type of request (access, correction, deletion, restriction, objection, portability).
    • Any additional details that help us identify your records.
• Identity verification: We may request additional information or documents to verify your identity, especially for sensitive rights (access, portability, deletion).
• Response timeframe: We aim to respond within thirty (30) days of receiving a complete request. If your request is complex or we receive multiple requests, we may extend this period by a further thirty (30) days, and we will notify you of any extension and the reasons.
• Cost: We generally handle requests free of charge. However, if a request is manifestly unfounded or excessive (for example, repeated without justification), we may:
  • Charge a reasonable fee to cover administrative costs, or
  • Refuse to act on the request, providing justification.

Note on Mexican and EU reference standards: While neospin-aussie.com primarily targets users in Australia under an offshore model, we align our privacy practices with core principles reflected in international frameworks such as the EU General Data Protection Regulation (GDPR) and Latin American data protection regimes (including Mexican standards) as indicative benchmarks of best practice. This does not necessarily imply that these laws directly apply in full to every user, but we adopt comparable safeguards and rights handling where feasible.

Cookies & Tracking Technologies

OBSERVE: Cookies and similar tools are necessary for the secure and efficient operation of the Site and for analytics and marketing.

EXPAND: Users should understand which types of cookies are used, for what purposes and how they can control them.

REFLECT: By using neospin-aussie.com, you consent to the use of cookies and tracking technologies as described here, subject to your settings and applicable law.

Types of cookies we use

• Session cookies: Temporary cookies that are erased when you close your browser. They are used to maintain session information (e.g., keeping you logged in during a visit).
• Persistent cookies: Cookies stored on your device for a defined period or until you delete them. They help us remember your preferences and recognise you when you return.
• First-party cookies: Cookies set directly by neospin-aussie.com to support core site functionality and security.
• Third-party cookies: Cookies set by third-party services such as analytics providers, advertising networks, affiliate tracking platforms and social media integrations.

Purposes of cookies and tracking technologies

• Strictly necessary / functional cookies:
  • Enable core functions such as page navigation, secure login and access to restricted areas.
  • Remember your language preferences, cookie choices and other basic settings.
• Analytics and performance cookies:
  • Collect aggregated information about how visitors use the Site (pages visited, time spent, errors encountered).
  • Help us understand traffic sources, device types and general usage patterns to improve performance and usability.
• Advertising and targeting cookies:
  • Used by us and our advertising partners to:
    • Measure the effectiveness of marketing campaigns and affiliate links.
    • Deliver personalised or interest-based advertising across partner sites, where allowed.

Managing and disabling cookies

• Browser settings: You can usually configure your browser to:
  • Block all cookies.
  • Accept only certain types of cookies.
  • Delete cookies when you close the browser.
  Refer to your browser's "Help" section for detailed instructions.
• Internal tools: Where available, we may provide an on-site cookie consent or preferences panel enabling you to adjust non-essential cookie settings.
• Consequences of disabling cookies: Some features of neospin-aussie.com may not function correctly if you block or delete certain cookies, including difficulties with login, navigation and preference retention.

Data Security

OBSERVE: Gambling platforms process sensitive financial and identity data and must apply robust technical and organisational safeguards.

EXPAND: Security measures must address encryption, access control, monitoring, staff training and incident response, referencing recognised standards where applicable.

REFLECT: While no system can guarantee absolute security, we implement reasonable and industry-standard protections to safeguard your data.

• Encryption and transmission security
  • We use Transport Layer Security (TLS) version 1.2 or higher to encrypt data in transit between your browser and our servers.
  • Sensitive data (e.g., passwords, certain financial identifiers) is stored using strong cryptographic hashing or encryption algorithms.
• Access control and authentication
  • Access to personal information is limited to authorised staff and service providers who need it for specific tasks, under role-based access controls.
  • Administrative access to systems is protected by strong authentication mechanisms and, where feasible, multi-factor authentication (MFA).
• Infrastructure and operational security
  • Our systems are hosted in secure data centres that implement physical and environmental safeguards (e.g., access controls, surveillance, redundancy).
  • We use firewalls, intrusion detection/prevention systems and anti-malware solutions to monitor and protect our network.
  • Regular backups are performed and stored securely to support data recovery in the event of a system incident.
• Audits, testing and standards
  • We conduct regular security assessments, vulnerability scans and, where appropriate, penetration tests to identify and address potential weaknesses.
  • Our platform and some core software components are supported by vendors (e.g., SoftSwiss) that reference recognised certification regimes such as GLI testing; where applicable, we seek to align our operations with international security best practices (e.g., ISO 27001 / SOC 2-type controls), although we may not be formally certified under all such standards.
• Staff training and confidentiality
  • Staff with access to personal data receive training on data protection, information security, AML obligations and confidentiality.
  • Employees and contractors are required to sign confidentiality agreements and follow internal security policies.
• Incident response
  • We maintain procedures to detect, investigate and respond to suspected data breaches or security incidents.
  • Where required by applicable law, we will notify affected individuals and/or relevant authorities of a data breach without undue delay, including information on the nature of the breach and corrective measures taken.

Complaints & Contacts

OBSERVE: Users must have clear channels to raise concerns, exercise rights, and escalate unresolved issues to supervisory or consumer bodies.

EXPAND: We set out a practical, stepwise complaint process and acknowledge relevant authorities that may be approached, noting our offshore status.

REFLECT: We encourage you to contact us first, but you may also seek external recourse where available.

Contacting us

• Primary contact for privacy and complaints:
  • Email: [email protected]
  • Postal address: Data Protection Department, Hollycorn N.V., Heelsumstraat 51, E-Commerce Park, Curaçao.

Internal complaint procedure

1. Submission: Send a detailed description of your concern, including:
   • Your full name and contact details.
   • Your account username and registered email (if you have an account).
   • A clear explanation of your complaint or request, with any supporting documentation.
2. Acknowledgement: We will acknowledge receipt of your complaint via email within five (5) business days where practicable.
3. Investigation: We will review your complaint, consult relevant internal teams and, where necessary, request additional information from you.
4. Response: We aim to provide a substantive response within thirty (30) days of receiving all relevant information. If more time is needed due to complexity, we will inform you of the expected timeline and the reasons for any delay.
5. Escalation: If you are not satisfied with our response, you may request that your complaint be escalated to a higher management or compliance level within Hollycorn N.V.

External escalation and supervisory authorities

• Australia - regulatory context:
  • Neo Spin and Neo Spin operate offshore and are not licensed by the ACMA or any Australian state/territory regulator. ACMA may block access to our domains as part of its enforcement of the Interactive Gambling Act 2001.
  • For information or to lodge a complaint about illegal offshore gambling websites, you can contact:
    • Australian Communications and Media Authority (ACMA)
      Website: https://www.acma.gov.au
      Illegal gambling complaints and blocked sites: https://www.acma.gov.au/blocked-gambling-websites
• EU or other jurisdictions:
  • If you are located in a jurisdiction with a competent data protection authority (e.g., an EU member state data protection authority), you may have the right to lodge a complaint with that authority if you believe we have violated applicable data protection laws in relation to your data.
• Latin-American / Mexican regulatory reference:
  • We note and seek to reflect core principles found in Latin-American data protection regimes (including Mexican law) as benchmarks. If you reside in such a jurisdiction, you may have recourse to your national data protection authority, subject to its competence and procedures.

Updates

OBSERVE: Privacy laws, regulatory guidance and our business operations evolve over time.

EXPAND: Users must be informed about changes, especially material ones, with clear effective dates and means to object or close accounts.

REFLECT: We maintain version control and provide reasonable advance notice of significant updates to this Privacy Policy.

• Changes to this Privacy Policy
  • We may update this Privacy Policy from time to time to reflect:
    • Changes in our services, technologies or business structure.
    • Updates to applicable laws, regulatory expectations or industry standards.
    • Feedback from users or supervisory authorities.
  • The updated version will be indicated by a "Last updated" date at the end of the Policy and will take effect when posted, unless otherwise specified.
• Notification methods
  • For non-material changes (clarifications, formatting, minor amendments), we may simply publish the updated Policy on neospin-aussie.com.
  • For material changes affecting your rights or how we use your data, we will provide additional notice by:
    • Sending an email notification to your registered email address, where available; and/or
    • Displaying a prominent banner or notice on the Site; and/or
    • Posting an alert in your account dashboard (where applicable).
  • Where reasonably practicable, we will aim to provide at least thirty (30) days' advance notice before material changes take effect.
• Your options on changes
  • If you disagree with any material change to this Privacy Policy, you may:
    • Adjust your privacy or marketing settings (where available); and/or
    • Contact us to raise your concerns; and/or
    • Close your account and cease using our services.
  • Continued use of neospin-aussie.com and associated Neo Spin services after the effective date of an updated Privacy Policy will be deemed acceptance of the revised terms.

Last updated: January 2025 (intended validity through at least December 2026, subject to further updates published on this page).